Case Studies
ERP Implementation
Secure Shared Platform Development
Secure Shared Platform Development
Case Study: Overhauling Enterprise Resource Planning with Antares Consultancy Ltd.
Client: Major Global Manufacturer
Project: Full ERP System Implementation
Duration: 18 Months
Background
A major global manufacturer, managing over £1 billion in annual spend, faced significant challenges with their legacy Enterprise Resource Planning (ERP) system. The outdated system was no longer capable of supporting the company’s complex operations, leading to inefficiencies, data integrity issues, and a growing risk to business continuity. The manufacturer sought a partner to lead a complete overhaul of their ERP system—removing the old system, cleansing data, redesigning processes, and implementing a new, robust ERP solution. Antares Consultancy, was chosen to deliver this critical transformation.
Challenges
- Legacy System Replacement: The existing ERP system was deeply embedded in the organisation’s operations, requiring careful planning to ensure a seamless transition.
- Data Integrity: Decades of accumulated data needed to be cleansed and migrated to the new system without disrupting ongoing operations.
- Process Redesign: The client’s processes had evolved around the limitations of the old system, necessitating a complete redesign to optimise the new ERP’s capabilities.
- Training and Adoption: Ensuring that all users—from executives to operational staff—were adequately trained and ready to adopt the new system.
- Business Continuity: With over £1 billion in spend flowing through the ERP annually, minimising downtime and ensuring a smooth go-live was critical.
Solution
Antares Consultancy delivered a comprehensive solution that addressed each of these challenges head-on and led the project from initial planning through to final implementation, ensuring that every aspect of the transformation was meticulously managed.
Key components of the solution included:
- System Replacement: A phased approach was taken to decommission the legacy ERP system and implement the new one, minimising risk and ensuring continuity of operations.
- Data Cleansing and Migration: The team undertook a rigorous data cleansing process, removing redundant, outdated, and inaccurate data before migrating the clean dataset into the new ERP system.
- Process Redesign: Working closely with key stakeholders, the team redesigned business processes to fully leverage the capabilities of the new ERP system, driving efficiency and eliminating bottlenecks.
- Comprehensive Testing: Extensive testing was conducted to ensure the new system met all operational requirements, from financial management to supply chain operations.
- User Training and Support: A tailored training program was developed and delivered to all users, ensuring a smooth transition and quick adoption of the new system.
- Implementation and Go-Live: The new ERP system was successfully implemented with minimal downtime, ensuring that the £1 billion annual spend continued to flow seamlessly through the system.
Outcome
The project was completed on time and within budget, with the new ERP system fully operational and supporting the client’s complex business operations. The client reported significant improvements in process efficiency, data accuracy, and user satisfaction. The new system now handles over £1 billion in annual spend, providing a solid foundation for future growth and innovation.
The successful implementation of the new ERP system was a testament to the leadership and the expertise of Antares Consultancy Ltd. The client now benefits from a streamlined, efficient, and future-proof ERP system that supports their strategic objectives.
How Antares Consultancy Can Help You
At Antares Consultancy, we excel in delivering complex ERP transformations that drive business efficiency and growth. Whether you’re looking to replace a legacy system, redesign your business processes, or ensure smooth user adoption, we have the expertise to deliver results.
Our tailored approach ensures that we understand your unique challenges and deliver solutions that not only meet your immediate needs but also position your business for long-term success. Contact us today to learn how we can help you achieve similar results with your ERP transformation.
Secure Shared Platform Development
Secure Shared Platform Development
Secure Shared Platform Development
Case Study: Transforming Contract Management with Antares Consultancy.
Client: A Leading Defence Manufacturer
Project: Contract Portal Replacement (CPR) Project
Duration: 18 Months
Background
A leading defence manufacturer, renowned for its expertise in naval defence, faced a significant challenge with its existing Contract Portal. The legacy system had become increasingly difficult to maintain and was seen as a barrier to implementing new collaboration tools essential for enhancing supplier relationships and supply chain efficiency. Recognizing the need for a robust and modern solution, the manufacturer sought a partner capable of leading a comprehensive transformation project. Antares Consultancy was selected for the task.
Challenges
- Outdated Systems: The existing Contract Portal was outdated, inhibiting the deployment of new technologies and processes.
- Complex Integration: The solution required integration with the client’s core systems, AVEVA ERM and Windchill, ensuring data integrity and minimal disruption.
- User Adoption: With suppliers and internal teams accustomed to the old system, driving adoption of the new solution was a critical concern.
- Tight Timelines: The project demanded a complete transformation within a strict timeline, from initial design to final handover.
Solution
Antares Consultancy took a hands-on approach from the outset and developed a detailed transformation strategy that aligned with the client's operational needs. The strategy focused on leveraging existing technologies—specifically, AVEVA ERM and Windchill—while minimizing custom development to ensure a smooth transition and reduce long-term maintenance costs.
Key elements of the solution included:
- System Integration: Seamlessly integrating AVEVA ERM and Windchill to replace the legacy Contract Portal, ensuring all data was entered and mastered in one system.
- Process Automation: Implementing workflows and automation within Windchill and ERM to streamline contract management and supplier document handling.
- User-Centric Design: Emphasising ease of use, particularly for suppliers, to ensure widespread adoption and minimal disruption to operations.
Outcome
The project was delivered on time and met all the client’s objectives. The new system replaced the outdated Contract Portal, significantly improving the efficiency of contract management processes. The client reported enhanced supplier collaboration, reduced errors due to manual data entry, and increased overall operational efficiency.
Antares Consultancy's meticulous approach ensured that the complex integration of systems was executed without disrupting ongoing operations. The client now benefits from a future-proof solution that supports continued growth and innovation in their supply chain processes.
How Antares Consultancy Can Help You
At Antares Consultancy Ltd., we specialise in delivering transformative solutions that drive efficiency and innovation. Whether you’re facing challenges with outdated systems, complex integrations, or need to improve user adoption of new technologies, we have the expertise to guide your business through a successful transformation.
Our approach is tailored to your specific needs, ensuring that we deliver solutions that not only meet your immediate requirements but also position your business for long-term success. Contact us today to learn how we can help you achieve similar results in your organisation.
Infrastructure Transformation
Secure Shared Platform Development
Asset Management System Implementation
Case Study: Transforming National Infrastructure for the Ministry of Defence
Client: Ministry of Defence (MoD)
Project: Large-Scale Infrastructure Programme
Duration: 24 Months
Background
The Ministry of Defence (MoD) embarked on a critical infrastructure programme designed to modernise and secure key facilities essential to national security. This programme was vast in scope, impacting thousands of personnel and involving the overhaul of multiple sites across the country. Given the strategic importance and the potential risks associated with the project, the MoD needed a partner with the expertise to manage such a complex and sensitive initiative. Antares Consultancy, was selected to drive this crucial transformation from inception to completion.
Challenges
- Scale and Complexity: The programme involved multiple sites, each with unique challenges and requirements. Coordinating the efforts across these sites while ensuring consistency and quality was a significant challenge.
- Security Considerations: Given the nature of the MoD's operations, the infrastructure upgrade needed to meet the highest standards of security, with no margin for error.
- Stakeholder Management: The project impacted thousands of personnel, requiring careful planning and communication to ensure minimal disruption and maintain operational readiness.
- Tight Deadlines: The programme needed to be delivered within a strict timeframe, with any delays potentially compromising national security.
Solution
Antares Consultancy delivered a comprehensive solution that addressed the unique challenges of this programme, ensuring that every aspect was meticulously planned and executed to meet the MoD’s stringent requirements.
Key components of the solution included:
- Strategic Planning and Coordination: A detailed project plan was developed, mapping out every phase of the infrastructure upgrade. This plan ensured that all sites were managed in parallel, with clear timelines and responsibilities.
- Security-First Approach: All upgrades were designed and implemented with a focus on security. This included not only physical security measures but also ensuring that the infrastructure could support the MoD’s cybersecurity needs.
- Stakeholder Engagement: Regular communication and consultation with all stakeholders, including military personnel, contractors, and government officials, were maintained throughout the project. This approach ensured that the programme met the needs of all involved and that any potential issues were addressed promptly.
- Rigorous Testing and Quality Assurance: Each phase of the project underwent thorough testing and quality checks to ensure that the infrastructure met the highest standards before it was fully operational.
Outcome
The infrastructure programme was completed on time and within budget, successfully modernising the MoD’s facilities to meet current and future demands. The upgraded infrastructure now supports thousands of personnel and plays a critical role in maintaining national security.
The project’s success was a testament to the leadership and the expertise of Antares Consultancy. The MoD now benefits from state-of-the-art facilities that enhance operational readiness and security.
How Antares Consultancy Can Help You
At Antares Consultancy, we specialise in delivering complex programmes and operational efficiency. Whether you’re facing challenges with large-scale infrastructure upgrades, security concerns, or need to manage the impact on thousands of stakeholders, we have the expertise to deliver results.
Our tailored approach ensures that we deliver solutions that not only meet your immediate needs but also position your organisation for long-term success. Contact us today to learn how we can help you achieve similar results with your programmes.
Asset Management System Implementation
Asset Management System Implementation
Asset Management System Implementation
Case Study: Strategic Asset Management Transformation Initiative
Client: A Leading Ferry Operator
Project: Asset Management Technology (AMT) Implementation
Duration: 12 Months (Paused)
Background
A Major Ferry Operator embarked on a critical initiative to modernise its asset management processes, which were previously supported by an outdated in-house system known as CPS. The CPS system had become inefficient, creating operational risks due to its inability to provide a single source of truth for asset and maintenance management. To address these challenges, the operator engaged Antares Consultancy to lead the selection and planning for a new Asset Management Technology (AMT) system.
Challenges
- Outdated System: The CPS system lacked essential functionality, leading to inefficiencies and an increased risk of operational failures.
- Operational Risks: The reliance on manual processes and fragmented data management created significant challenges in maintaining fleet reliability.
- Strategic Decision-Making: The need to replace CPS with a modern, scalable solution that could support future growth and technological advancements was critical.
Solution
Antares Consultancy was tasked with managing the initial phases of the AMT implementation, which included supplier selection, system design, and preparation for full deployment. The approach was structured to ensure that the client’s strategic objectives were met while maintaining tight control over budget and resources.
Key Actions:
1. Supplier Selection:
- Conducted a thorough market analysis to identify potential suppliers that could deliver a Commercial Off-The-Shelf (COTS) solution approved by the Classification Society.
- Led the competitive procurement process, including the evaluation of proposals and negotiation of terms.
2. System Design and Planning:
- Worked closely with stakeholders to define the project scope, objectives, and deliverables.
- Developed a detailed implementation plan that included data migration, integration with existing systems, and a comprehensive training program for end-users.
3. Financial Assessment:
- Provided detailed cost analysis and return on investment (ROI) projections to assist the client in making informed financial decisions.
Outcomes
The project progressed through the critical stages of supplier selection and system design. However, due to financial constraints, the client decided to pause the project before moving into the full implementation phase. Despite the pause, significant groundwork was laid, which will enable a quicker restart when financial conditions improve.
Achievements:
- Supplier Selection: The client is now equipped with a thoroughly vetted supplier ready to move forward when the project resumes.
- Strategic Alignment: The foundational work completed ensures that the project aligns with long-term strategic goals, minimising future risks.
- Cost Management: The pause allowed the client to reassess financial priorities without compromising the integrity of the project’s groundwork.
Conclusion
Although the AMT implementation project was paused, the work completed by Antares Consultancy Ltd. has positioned the client for future success. The supplier has been selected, the system has been designed, and the groundwork is in place for a seamless transition when the project resumes.
Future Readiness
Antares Consultancy remains committed to supporting the client when they are ready to resume the project. Our approach ensures that when the time comes, the client can swiftly move forward with confidence, leveraging the strategic preparation already in place.
Let us help your organization navigate similar challenges, ensuring that even if projects are paused, they are done so with future success in mind. Contact us to learn how we can assist with your strategic technology transformations.
Operational Excellence
Asset Management System Implementation
Operational Excellence
Case Study: Operational Excellence Transformation
Client: A Leading Ferry Operator
Project: Operational Excellence (OpEx) Programme – Target Operating Model Implementation
Duration: 12 Months
Background
A leading ferry operator faced significant operational challenges due to an outdated and fragmented Operating Model. The company’s existing processes were inefficient, leading to high operational costs, increased risks, and a lack of clear accountability. Recognizing the need for a more robust and resilient framework, the company embarked on an Operational Excellence (OpEx) Programme. The focus of the third phase of this programme was to design and implement a new Target Operating Model (TOM) that would streamline operations and enhance overall service reliability.
Challenges
- Inefficient Operations: The existing operating structure led to confusion, poor communication, and operational silos, which hindered effective management of the fleet.
- High Operational Costs: Frequent operational disruptions and failures were leading to significant penalties and costs, necessitating a more efficient management approach.
- Governance Gaps: The lack of clear roles and responsibilities in the current model impacted decision-making and overall performance.
- Employee Engagement: Ensuring that the new model was accepted and effectively implemented across all levels of the organisation was crucial for success.
Solution
Antares Consultancy was engaged to lead the implementation of the new Target Operating Model (TOM). The approach focused on creating a structured, scalable, and efficient model that addressed the core challenges identified.
Key Solution Components:
1. Operational Restructuring:
- Introduced a new operational structure that broke down silos and enhanced collaboration across different teams. This model allowed for better communication and quicker resolution of operational issues.
- The new structure was designed to be scalable, enabling the company to efficiently manage future growth and changes in fleet size.
2. Quality Management:
- Established clear processes and responsibilities for Quality Assurance (QA) and Quality Control (QC), reducing the likelihood of operational failures and enhancing service reliability.
3. Improved Governance:
- Implemented a multi-layered governance model to separate daily operations from strategic planning, ensuring clearer accountability and more effective decision-making.
4. Operational and Financial Efficiency:
- The TOM was designed to optimize resource allocation, reduce operational costs, and improve overall efficiency. This approach also focused on improving employee engagement by providing clearer communication and defined roles.
Outcomes
The successful implementation of the new TOM resulted in significant improvements:
- Cost Efficiency: The company achieved substantial cost savings by reducing operational disruptions and improving fleet management.
- Enhanced Operations: The new structure facilitated better coordination and communication, leading to more efficient operations and improved service reliability.
- Stronger Governance: Clearer roles and responsibilities within the new model led to better governance and more informed decision-making.
- Scalability: The TOM provided a flexible framework that could adapt to future growth and changes in operational demands.
Conclusion
The Operational Excellence Programme, led by Antares Consultancy Ltd., successfully transformed the ferry operator's operations. The new Target Operating Model addressed critical challenges, improving efficiency, reducing costs, and positioning the company for future success.
Looking Forward
Antares Consultancy is dedicated to helping organisations achieve operational excellence. Whether you are looking to enhance efficiency, improve governance, or prepare for future growth, we have the expertise to deliver tailored solutions that drive success. Contact us to learn more about how we can support your organization's transformation.
Disaster Recovery
Asset Management System Implementation
Operational Excellence
Case Study: Comprehensive Disaster Recovery and Transformation Program
Client: A Major Services Provider
Project: Disaster Recovery and Operational Transformation
Duration: 18 Months
Background
A major services provider faced a critical situation when a newly implemented core system—vital to the company’s revenue—failed disastrously. The system, which was integral to managing all revenue-generating activities, was poorly implemented, inadequately tested, and insufficiently supported by training. As a result, it was unfit for purpose, jeopardising the company’s operations and financial stability. The client engaged Antares Consultancy, to spearhead a comprehensive disaster recovery and transformation program to rectify the situation.
Challenges
- System Failure: The core system's failure posed an immediate threat to the client’s revenue and overall business operations.
- Regulated Financial Processes: The need to overhaul hundreds of critical and regulated financial processes added complexity to the recovery efforts.
- Vendor Negotiations: Significant negotiations with the system vendor were required to address the failures and to agree on a path forward.
- Customer Behaviour Change: The situation required a shift in customer behaviour to adapt to the new system once it was properly implemented.
- Multiple Software Releases: The recovery program necessitated numerous software updates and releases to bring the system up to standard and ensure it was fit for purpose.
Solution
Antares Consultancy implemented a multi-faceted approach to address the crisis, starting with a ground-up rethinking of the system and its associated processes.
Key Solution Components:
1. Comprehensive System Overhaul:
- Conducted a thorough review of the failed system, identifying key weaknesses in its implementation, testing, and training.
- Worked closely with the vendor to negotiate a revised contract that included necessary software updates, improved support, and a commitment to rectifying the issues.
2. Process Redesign:
- Overhauled hundreds of critical processes, with a focus on regulated financial operations, ensuring compliance and enhancing operational efficiency.
- Introduced robust testing procedures to ensure that all new processes were fully functional before being implemented.
3. Customer Behaviour Management:
- Developed and executed a strategy to guide customers through the transition to the revised system. This included targeted communication, training materials, and support services to facilitate the change.
4. Software Updates and Releases:
- Managed the rollout of multiple software releases, each designed to address specific deficiencies in the original system. These releases were carefully tested and phased to minimize disruption to ongoing operations.
5. Training and Support:
- Delivered extensive training to all relevant staff, ensuring that they were fully equipped to use the new system and understand the changes to the processes.
- Provided ongoing support to ensure a smooth transition and to address any issues that arose during the recovery phase.
Outcomes
The disaster recovery program successfully restored the client’s operations and secured its revenue streams:
- Stabilised Operations: The system was brought back online, with all critical issues addressed, allowing the client to resume normal operations.
- Regulatory Compliance: All revised processes were fully compliant with regulatory requirements, reducing the risk of future operational failures.
- Improved Customer Experience: The strategic approach to changing customer behaviour ensured a smooth transition to the new system, enhancing customer satisfaction.
- Vendor Accountability: The renegotiated contract with the vendor secured long-term support and accountability, preventing future failures of this magnitude.
- Operational Resilience: The implementation of robust processes and frequent software updates improved the system’s resilience, ensuring it could support the client’s future growth.
Conclusion
The disaster recovery program led by Antares Consultancy Ltd. was a critical success, rescuing the client from a potentially catastrophic situation. Through careful planning, strategic negotiations, and comprehensive process redesign, the client not only recovered but emerged stronger, with a more resilient and reliable system.
Looking Forward
Antares Consultancy is dedicated to helping organisations navigate complex challenges, from disaster recovery to full-scale operational transformations. If your organisation is facing a critical situation or needs to enhance its operational resilience, we have the expertise to deliver results. Contact us to find out how we can support your journey to stability and growth.